General Information for our Guests
Check-in The cabin is guaranteed ready after 3PM. Earlier
check-in by arrangement.
Check-out time is NOON. Later check-out must be with advance
Reservation changes must be made 21 days prior to arrival. Deposits
will be refunded, less a $25. processing fee with 21 day advance cancellation.
An early departure is considered a cancellation and is subject to our
21 day cancellation policy. "No Show" or "Late Cancellation"
provides no deposit refund. If the cabin space can be filled, then a
refund of your deposit, less a $25 processing fee will be given.
North Pole Cabins is a smoke-free facility. A cleaning fee will be
charged to your bankcard should there be any indication that any smoking
was done inside the cabins. Smoking is permitted outdoors. Please
use caution in this wooded area.
Pets have not been allowed inside the cabin units. With special arrangement,
there have been cases of quiet, kenneled animals allowed to be kept
on the location, but still without any indoor provisions. There would
be penalties should any pet cause damages. Refundable pet deposit is
Heat is controlled, by the guest, in each cabin unit.
The heat is clean-burning, odorless, and wonderfully warm.
The bath is private and has a full tub/shower for your
enjoyment. Plenty of heated water for baths is readily available with
the twist of a faucet.
Entrances are private and do not require walking
past any other doorway or window.
Housekeeping is provided at a minimal level. This is
for your privacy and comfort. There is storage for additional towels
and other supplies. Should any of these run low or you have any other
needs, we are pleased and happy to serve you in any way we can to make
your stay comfortable and most enjoyable. Removal of trash and laundry
as necessary is most certainly provided and your stay should be without
any complaint. Remember: We aim to please and are easy to communicate
with, so your needs shall be met to the best of our efforts and your
The breakfast provided is continental choices in your
cabin. There is a refrigerator, coffee pot, microwave, and toaster.
The water in the cabins is good for drinking and makes great coffee
or tea. If you prefer, additional bottled water can be purchased and
kept cold in the refrigerator provided for your use. Water, juice, coffee,
tea, milk, cereals and toast are provided along with a variety of spreads
(and occasionally, muffins). There is a full grocery store 2 miles from
North Pole Cabins.
**A basket of breakfast supplies are
provided for all stays, however, we request that you, as our guest,
to continue supplementing your miscellaneous food supplies beyond
that which is provided for you upon your arrival.**
There are many eating establishments in North Pole with a variety
of choices, from fast food to fine dining, and from prime rib to tacos,
American and International.
Fairbanks, Eielson, and Fort Wainwright are all within 15-20
minutes drive away for more touring, shopping, and eating choices.